Privacy Policy

1. Who we are

CrispCanopy Cards (“we”, “our”, “us”) provides online and live instruction for greeting card creation. Contact: [email protected], +1 (415) 555-0198.

2. Data we collect

• Account data: name, email, password (hashed), and preferences.
• Payment data: handled by our payment processor; we store transaction IDs only.
• Learning data: course enrollments, progress, certificates.
• Communications: messages you send via forms or email.
• Technical data: IP address, device info, usage analytics, cookies.

3. How we use data

• Provide and improve courses, personalize content, and troubleshoot issues.
• Process transactions and deliver receipts.
• Send important service notices and optional marketing (opt-out anytime).
• Protect against fraud and enforce terms.

4. Legal bases

We process data under contract performance, legitimate interests, consent, and legal obligations as appropriate.

5. Sharing

We share data with vendors who provide hosting, analytics, email, and payments. These vendors are bound by contracts and process data only under our instructions.

6. Cookies

We use necessary cookies for authentication and preferences, and optional analytics cookies. You can manage optional cookies via our cookie banner or your browser settings.

7. Retention

We retain account data while your account is active and as required by law. Support messages are retained for up to 24 months unless you request earlier deletion.

8. Your rights

Depending on your location, you may access, correct, delete, export, or restrict processing of your data. Contact [email protected] to exercise rights.

9. Children

Our services are not directed to children under 13. We do not knowingly collect data from children.

10. Changes

We may update this policy. We will post the new version here and update the effective date.

11. Contact

Email [email protected] or write to CrispCanopy Cards, 44 Grove Street, San Francisco, CA 94102.